Privacy Policy

Last Updated: December 10, 2025

1. Introduction

FishingHub Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fishinghub.co.uk and use our services.

We are registered in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

  • Register for an account or join a group
  • Submit articles, photos, or videos
  • Contact us through our contact form or email
  • Participate in our fishing mini-game
  • Subscribe to our newsletter or updates

This information may include:

  • Name and contact information (email address, phone number)
  • Profile information and preferences
  • Content you upload (photos, videos, articles)
  • Messages and communications

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies (see our Cookie Policy)

2.3 Google Services

We use Google services that may collect information:

  • Google Maps: When you view our contact page with the embedded map, Google may collect location and usage data. Please review Google's Privacy Policy.
  • Google Analytics: We may use Google Analytics to understand how visitors use our site. This service uses cookies to collect anonymous usage statistics.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide our services: Process registrations, manage accounts, display content, and enable game functionality
  • To communicate: Respond to inquiries, send updates, and provide customer support
  • To improve our services: Analyze usage patterns, fix bugs, and enhance user experience
  • To ensure security: Detect and prevent fraud, abuse, and unauthorized access
  • To comply with legal obligations: Meet legal requirements and respond to lawful requests
  • For marketing: Send promotional communications (with your consent, where required)

4. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal data based on the following legal bases:

  • Consent: You have given clear consent for us to process your data for specific purposes
  • Contract: Processing is necessary for the performance of a contract or to take steps at your request
  • Legal obligation: Processing is necessary to comply with a legal obligation
  • Legitimate interests: Processing is necessary for our legitimate interests (e.g., website security, analytics)

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service providers: With trusted third-party service providers who assist in operating our website (hosting, analytics, email services)
  • Google services: As described in section 2.3, Google may process data when you use Google Maps or Analytics
  • Legal requirements: When required by law, court order, or government regulation
  • Protection of rights: To protect our rights, property, or safety, or that of our users
  • Business transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account information: Retained while your account is active and for 2 years after account closure
  • Contact form submissions: Retained for 3 years
  • Game scores and leaderboard data: Retained indefinitely (as this is part of our service)
  • Analytics data: Retained for 26 months (Google Analytics default)

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of access: Request copies of your personal data
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to restrict processing: Request limitation of how we process your data
  • Right to data portability: Request transfer of your data to another service
  • Right to object: Object to processing based on legitimate interests
  • Rights related to automated decision-making: Not to be subject to automated decision-making
  • Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at [email protected] or use our contact form.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Security measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication

9. International Data Transfers

Your information may be transferred to and processed in countries outside the UK, including:

  • European Economic Area (EEA) countries
  • United States (for Google services)

When we transfer data outside the UK, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the UK government
  • Standard Contractual Clauses (SCCs)
  • Other approved transfer mechanisms under UK GDPR

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies. For detailed information about our use of cookies, please see our Cookie Policy.

We use the following types of tracking technologies:

  • Cookies: Small text files stored on your device
  • Local Storage: Data stored locally in your browser (for game scores and preferences)
  • Web Beacons: Small invisible images used to track page views
  • Pixel Tags: Used to measure the effectiveness of our communications

12. Marketing Communications

12.1 Email Marketing

With your consent, we may send you marketing emails about:

  • New features and updates to our platform
  • Fishing tips and community highlights
  • Special events and competitions
  • Partner offers and promotions

You can opt-out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Updating your account preferences
  • Contacting us at [email protected]

12.2 Push Notifications

If you enable push notifications, we may send you notifications about game updates, new messages, or important announcements. You can manage these in your device settings.

13. Profiling and Automated Decision-Making

We may use automated processing to:

  • Personalize content and recommendations based on your activity
  • Calculate game scores and leaderboard rankings
  • Detect and prevent fraudulent activity
  • Moderate content for compliance with our Terms of Service

You have the right not to be subject to decisions based solely on automated processing that significantly affect you, unless such processing is necessary for entering into or performing a contract, or you have given explicit consent.

14. Third-Party Service Providers

We work with the following categories of third-party service providers:

  • Hosting Providers: Cloud infrastructure services for website hosting
  • Analytics Providers: Google Analytics for website usage analysis
  • Email Service Providers: For sending transactional and marketing emails
  • Payment Processors: If we add payment features in the future
  • Content Delivery Networks (CDN): For faster content delivery
  • Customer Support Tools: For managing customer inquiries

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

15. Data Breach Procedures

In the event of a data breach that may affect your personal data, we will:

  • Investigate the breach immediately
  • Notify the ICO within 72 hours if the breach poses a risk to your rights and freedoms
  • Notify affected users without undue delay if the breach poses a high risk
  • Take steps to mitigate the effects of the breach
  • Document all breaches and remedial actions taken

16. Exercising Your Rights

16.1 How to Make a Request

To exercise any of your rights under UK GDPR, please:

  • Email us at [email protected]
  • Use our contact form with "Data Protection Request" in the subject
  • Write to us at: FishingHub Ltd, Data Protection Officer, 123 Thames Street, London, SW1A 1AA, UK

16.2 Response Times

We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this by up to two additional months, and we will inform you of this extension.

16.3 Verification

We may need to verify your identity before processing your request to ensure we don't disclose personal data to unauthorized parties.

16.4 Fees

Generally, there is no charge for exercising your rights. However, we may charge a reasonable fee if your request is manifestly unfounded, excessive, or repetitive.

17. Special Categories of Personal Data

We do not intentionally collect special categories of personal data (such as information about your health, political opinions, or religious beliefs) unless you choose to share such information in your profile or content.

If you do share such information, we will process it only with your explicit consent or as necessary for the purposes you have specified.

18. Social Media Integration

If you choose to connect your social media accounts with FishingHub, we may access certain information from those accounts (such as your name, profile picture, and email address) as permitted by the social media platform.

We will only access information that you have explicitly authorized us to access. You can revoke this access at any time through your account settings or the social media platform's settings.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes, we will:

  • Post the updated Privacy Policy on this page
  • Update the "Last Updated" date at the top
  • Notify you by email (if you have an account) or through a prominent notice on our website
  • Obtain your consent if required by law

You are advised to review this Privacy Policy periodically. Continued use of our Service after changes constitutes acceptance of the updated policy.

20. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

FishingHub Ltd
Data Protection Officer
123 Thames Street
London, SW1A 1AA
United Kingdom
Email: [email protected]
Phone: +44 (0) 20 7123 4567

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data correctly:

ICO
Website: ico.org.uk
Phone: 0303 123 1113